Enhancing Security with Two-Factor Authentication (2FA)

To ensure the security of your wholesale account, we recommend enabling two-factor authentication (2FA). Here’s how you can set it up and troubleshoot common issues:

Step 1: Set Up 2FA

Log in to your wholesale account and navigate to the security settings. Select 'Enable 2FA' and choose your preferred method: authenticator app, SMS, or email verification.

Step 2: Verify Your Device

Upon selecting your method, follow the prompts to verify your device. This may involve scanning a QR code or entering a verification code sent to your selected method.

Step 3: Common Issues and Solutions

If you encounter issues with 2FA, ensure your device’s time settings are correct, and check for any network connectivity problems. For SMS-based 2FA, confirm your mobile number is correct and has a strong signal.

Step 4: Backup Methods

It's crucial to set up backup authentication methods. This could include backup codes or a secondary email address to ensure access if your primary method is unavailable.

Step 5: Contact Support

If you continue to experience difficulties, contact our support team for further assistance.

Implementing 2FA provides an additional layer of security for your account, safeguarding your business transactions.